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Q: What is the advantage using your shipping forwarder?

A: We have been in good relationship for years with our forwarders who can provide us competitive pricing and short shipping time. Generally, it takes 3-7 days via express, 10-12 days for air shipping, 26-35 days for sea shipping.

Q: What is the product warranty in your company?

A: We provide 12-month as product warranty counting from order arrival date. We guarantee all PCBA products are produced and tested as specified prior to shipping. If any defect is found during this period, we will cover all the charges caused due to shipping back and repair or reproduction. If it i......

Q: Will you use alternative parts without notifying us?

A: No, we will use alternative parts only after approval of both alternative datasheet and alternative samples from customer.

Q: Do you provide quick turnaround service?

A: yes, we could provide quick turnaround service according to your needs. PCB prototype in 24 hours, PCBA prototype in 3 days. For mass, it depends on the quantity.

Q: Will our product be tested before shipment?

A: Yes, All PCBAs will 100% pass function test prior to shipping.

Q: How can i know the processing about my PCB or PCBA order?

A: Each Customer will have a sale to contact with you. Unixplore working hours: AM9:00-PM6:00(Beijing Time) from Monday to Friday. We will reply your email in 2 hours in our working time. And you also can contact with our sales via mobile number if urgent.

Q: What's files do you need in the PCBA projects?

A: Besides the PCB file, BOM list and XY DATE(Pick and Place) file are also needed.

Q: Will our PCB files be checked?

A: Yes. Your data will be checked by our Engineers Team. If we find any technical issues or have any enquires we will contact you and solve the problems together.

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